What is you recommendation for video display card when previewing? I'm using a card with 64Mb on board but the SW setup screens are lingering instead of disappearing when clicked.

--Geodd

He Geoff,

ScreenWatch uses a software only driver and there should be no compatability problems with any hardware.

During installation we must install the following programs: ScreenWatch, Windows Media Encoder, Windows Media Player, RealPlayer, and the Java runtime.

Given that the installation seems to be hanging, can you tell me which installation is the culprit?

Also, you must have Admin privs to install ScreenWatch. Could there be a permission problem?

Thanks,
OPTX Support

I've followed the install instructions to the letter and have Admin rights. Please check that I have the right versions:

Screenwatch Ver 5.6.0. 06-14-2004, all bought & paid for.

Windoze media encoder 9.00.00.2926

Windoze media player 9.00.00.3250

Real player ver. 10.0

Java runtime, java2 runtime environment SEV 1.4.2_03

The program seems to be working perfectly except that after a minute or so I get the error message: "Error- Selectobject for bitmap dc failed:6"

When that happens I can no longer monitor the capture but the capture still happens. At the end when I press stop, the program ropts normally and publishes normally. No information is lost.

Can you shed some light on this? I'm capturing from a remote computer. The capturing computer is a P4 1.8Ghz machine with 1Gb RAM and 40GB HDD running XP Pro with SP2.

The remote machine (which is only 40 ft away!) is a P4 2.66Mhz with 256Mb RAM and 40Gb HDD also running XP Pro with SP2.

The network here is a Novell LAN, and is lightning fast. Any clues would be appreciated.
--Geoff

Oops I forgot to say that the capturing machine uses an Osprey 220 card and yes I have installed the patch and I'm using the latest Osprey drivers.

-- Geoff

Hi Geoff,

Thank you for more data.

We do have an existing bug when monitoring a remote recording. It can cause this error and shut down the monitor window. It will not hurt the actual recording being made though.

As we are nearing a new release of SW and have dramatically changed the "engine", the monitor for remote broadcasting will no longer be supported.

The best way to monitor a remote recording is to watch the graphs on the SW producer and make sure the bandwidth setting keeps updating.

I hope that helps,

OPTX Support

This is very disappointing and unprofessional.

Imagine if TV stations didn't monitor video productions before they went to air, what a mess they'd be in!

Please get your act together.

--Geoff